Privacy Policy

1. Introduction

Juicy Drip, located in Cartagena and Medellín Colombia, is committed to protecting the privacy of its users and customers. This privacy policy describes how personal data provided through our website is collected, used, and protected.

2. Collection of Personal Data

The Company collects personal data from users when they interact with our website, such as when making reservations, subscribing to our newsletter, or filling out contact forms. The data we may collect includes:

Full name
Email address
Phone number

3. Use of Personal Data

The Company uses the personal data collected for the following purposes:

To process and manage serum reservations and purchases.
To communicate with users about their reservations, promotions, and service updates.
To improve the user experience on our website.
To comply with legal and regulatory obligations.
To conduct market research and data analysis to improve our services.

4. Data Subject Rights

By Law 1581 of 2012, data subjects have the following rights:

To know, update, and rectify their data.
To request proof of the authorization granted for the processing of their data.
To be informed, upon request, of the use that has been made of their personal data.
To file complaints with the Superintendence of Industry and Commerce (SIC) for violations of data protection laws.
To revoke authorization and/or request the deletion of data when the principles, rights, and constitutional and legal guarantees are not respected.

5. Information Security

The Company takes necessary security measures to protect users' personal data against unauthorized access, loss, alteration, or improper disclosure. We use encryption technologies and secure data storage.

6. Transfer of Data to Third Parties

The Company does not share, sell, or rent users' personal data to third parties without their express consent unless required to comply with legal or contractual obligations. However, we may share data with service providers who assist us in operating our business, provided that they commit to protecting the confidentiality of the data.

7. Use of Cookies

Our website uses cookies and other tracking technologies to enhance the user experience and analyze site usage. Users can configure their browser to reject cookies, although this may affect the functionality of the site.

8. Changes to the Privacy Policy

The Company reserves the right to modify this privacy policy at any time. Changes will be posted on this page with an updated date. Users are encouraged to review this page periodically to stay informed about any modifications.

9. Contact

If you have any questions or wish to exercise your rights concerning your personal data, you can contact us at (+57) 323 589 2498